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RMA Processing:
-  Warranty starts from date of original invoice of purchase : see details on the back of the original invoice.
- SURIA will issue an RMA number good for 15 days within 1 working day.
-  Please mark the RMA number clearly outside of the box, shipments without an RMA no. will be refused.
- SURIA will only be responsible for items listed on the RMA request form, when the RMA number was originally issued.
- Products damaged through negligence or during shipping will void warranty and will be returned without repair.
- Remove and retain all add-on items i.e.: cables, software, ram, adapters etc., as we are not responsible for these items.
- A comprehensive description of the problem is required on all return products.
- D.O.A. replacements are considered only if returned within 7 days from invoice date.

All fields are required

Company:

Address:

City:

E-mail Address:

State:

Telephone:

Contact Person:

Zip:

Fax:

Date:
Item Code Description Serial Number Invoice No. Invoice Date
Problem Description 
Item Code Description Serial Number Invoice No. Invoice Date
Problem Description 
Item Code Description Serial Number Invoice No. Invoice Date
Problem Description 
Item Code Description Serial Number Invoice No. Invoice Date
Problem Description 
Item Code Description Serial Number Invoice No. Invoice Date
Problem Description 

Note : If you experience any difficulties please download the RMA form from the Online Documents section and fax to 909 - 468 - 0320.

                                                                                            


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