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Launch of the SURIA SC-MAS730-VA Main board  for AMD Socket A . . .

March 2003, Walnut, Ca. SURIA launches it's new ATX Socket A Main board based on the VIA® 400 Chipset. This Main board features Onboard Audio and LAN by VIA®. The features to highlight here are the 8x AGP support, the DDR 400 Memory support and also the 6x USB 2.0s. This Socket A Main board has been tested and approved for all AMD CPUs up to and including the Athlon XP Range. It is absolutely EZ to setup since there are NO jumpers . . . just pop the CPU and RAM and this Main board is ready to  . . . rumble.

If you need any further assistance please email techsupport@suria.com

Posted : 03/01/2003

Heat issues with Athlon CPUs . . .

Many of you have been probably experience burning out of the AMD processors. We would like to highlight this fact. This processor needs to be cooled properly or it will burn-out within 2-3 seconds, rendering your processor out of warranty. It is our recommendation that you use an approved cooler with silicone grease provided and make absolutely sure that the heatsink is flush with the processor before powering up. Furthermore, make sure the appropriate CPU clamp is used. If you need further clarification please email techsupport@suria.com

Posted : 02/15/2003

Recommendations on testing Main boards . . .

The SURIA Main board to us here at SURIA is not just a Main board . . . it is a piece of Art. Many hours of design and testing results in the end product you purchase. The Main board is then manufactured in an ISO 9002 approved facility which contributes tot he less than 1% failure rate. However, we end up getting and RMA rate slightly higher which obviously is not acceptable. This lead to an inquiry conducted internally, and it was found that more than 90% of the Main boards RMA'd actually were problem-free. Upon looking at the types of problems reported and going through our techsupport call log it has come to our notice that the problems in almost all cases are with the operating system.

We suggest that all technical people who work with the SURIA Main boards, rule out the problem in DOS. If the symptoms do not manifest in DOS then you can rule out the Main board. There are diagnostic software available out there for the DOS environment, we suggest you use these as they will assist in a speedy solving of your problems.

If you need further clarification please email techsupport@suria.com

Posted : 1st PAGE ALWAYS.

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  This part of our website, viz. the 'Technical Section' has been compiled by basic, necessary content such as : -

  • Technical Specifications;
  • Manuals;
  • BIOS Upgrades, Drivers, FAQ, etc.

However to make this site even more useful we URGE you to send us your technical problems and solution based on our product range, so that we may post these for everyone to see. We will also submit these either "Anonymously" or by including you details thereby giving you acknowledgement for your contribution. Please forward all these to techsupport@suria.com and mark it for "Publishing". Thank you.

Techsupport Department.

 

 

 

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